1. Address and Opening Hours
We have a showroom and warehouse in Brisbane only.
Our address: Unit 2, 33 Kremzow Road, Brendale, QLD, 4500.
We are open 9am to 5pm AEST Monday to Friday.
2. How do I place an order?
– email us on sales@dairymaid.com.au
– call us on (07) 3205 1853.
– visit our showroom. Our Address: Unit 2, 33 Kremzow Road, Brendale, QLD, 4500. We are open 9am to 5pm AEST Monday to Friday.
1. What animals can I milk with your machine?
Our DM-1 Milking Machine allows you to milk Cow, Goat, Sheep.
In order to milk a different animal, we have to change the claw and adjust pulsation settings.
- Pulsation setting for cows is 60ppm (pulses per minute)
- Pulsation setting for goats is 90ppm (pulses per minute)
- Pulsation setting for sheep is 120ppm (pulses per minute)
*Please note: Sheep claw will involve an additional charge of $100.
2. Can I modify your milking machine to milk other animals?
3. Can I make your single machine to be a double milking machine?
4. Can I buy an extra claw to milk both cow and goat?
1. Does your milking machine require assembly?
No. Our DM-1 milking machine comes assembled and ready to use. All you need is to plug it in.
2. What is included in price?
- machine;
- 20L stainless steel bucket;
- cow/goat claw set;
- machine manual;
- short cleaning brush;
- long cleaning brush;
- liner stopper;
- milk stopper.
3. Is it easy to use?
Yes, it is easy to use.
Machine is lightweight and always well balanced, regardless of how full the bucket is.
It also has large heavy duty wheels, making it easy to move around.
Finally, it comes with an instruction manual and instructional videos available for your convenience.
4. Do you have a warranty on the machine?
Yes, 12 months
5. Do you supply parts for your milking machine?
Yes, we do.
All parts are generally kept in stock for your convenience.
Machines generally require a service every 12 months, so we have designed service kits to provide this service at a reduced cost to you.
6. Do you have a warranty on the machine parts?
Yes, 12 months
7. I bought milking machine from another store. Will your parts suit my milking machine?
Not neccesarily. The best thing you can do is give us a call and we can work out if the parts are compatible
8. Can I use my generator with your milking machine?
We recommend you don’t. The machine needs to be plugged into a constant 10amp power source.
9. How do I clean my milking machine?
You can clean your machine with Milton Antibacterial Solution.
Alternatively, you can use vinegar…
1. Can I pick up?
Yes, we have a warehouse in Brisbane.
Our address: Unit 2, 33 Kremzow Road, Brendale, QLD, 4500.
We are open 9am to 5pm AEST Monday to Friday.
2. Where do you deliver?
We ship Australia wide. We do not ship internationally.
3. How much is delivery?
Freight costs will be dependent on your location.
Please email us your suburb and postcode on sales@dairymaid.com.au or call us on (07) 3205 1853 for a quote.
4. How long it will take to get my order?
Shipping times will vary depending on your location. Please contact us on (07) 3205 1853 if you require more information.
Alternatively, you can visit our Brisbane warehouse and pick up yourself.
1. Which payment methods do you accept?
- Credit Card over the phone. Visa, MasterCard, AMEX*
- Bank transfer. You can find our bank details on the bottom of your quote.
- Please let us know your current email address your pay pall account linked to.
*Please Note: American Express transactions incur a 3% surcharge.